FAQs & Troubleshooting
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MFC-J3520
227 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
One or more of my colors are not printing (blank).
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
Replace Ink
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Load paper in the paper tray
9.
What driver package format is supported by my Linux distribution?
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
12.
Scan a document and e-mail it as an attachment
13.
I cannot print using my Brother machine on a wireless network (Windows)
14.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
17.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
Use voice mail on the same line as my Brother machine.
20.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
24.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
25.
Loading paper in the manual feed slot.
26.
Can I print from or scan to Android™ Smartphone?
27.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
28.
Cover is Open
29.
I am having a issue receiving faxes.
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)