FAQs & Troubleshooting
Popular |
MFC-9180
186 Results
1.
The printer status is Offline or Paused.
2.
The keys on the control panel do not respond.
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
5.
Pre-Required Procedures (Linux)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
8.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
How to identify your Operating System (OS).
11.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
12.
The paper is skewed when it's printed.
13.
The machine does not print anything.
14.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
15.
I'm using Macintosh. What is the PreScan option used for?
16.
Why doesn't the machine answer when receiving a call?
17.
Can I confirm that the FAX was sent correctly?
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
What can happen if the wrong paper is used in your machine.
20.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
21.
When trying to print from Mac OS® X the print queue is stopped.
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
24.
Can I print from or scan to Android™ Smartphone?
25.
I cannot print from my computer via USB.
26.
Scan an image and insert it in a Windows XP application
27.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
28.
Why are my sent faxes always received with a black vertical line down the page?
29.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
30.
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.