FAQs & Troubleshooting
Popular |
MFC-8220
222 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
I'm using Macintosh. What is the PreScan option used for?
4.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
5.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
8.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
9.
What driver package format is supported by my Linux distribution?
10.
Does NC-2200w work with Windows Vista?
11.
Change the printer driver settings (Windows/macOS)
12.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
Cannot print after a Windows 10 update (June 2020)
15.
Delete print jobs from the print queue.
16.
Print the Network Configuration page
17.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address.Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore. Why?
18.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
19.
Why doesn't the machine answer when receiving a call?
20.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Pre-Required Procedures (Linux)
23.
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
24.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
25.
Why are my sent faxes always received with a black vertical line down the page?
26.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
Cancel a fax job waiting in my Brother machine's memory.
30.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.