FAQs & Troubleshooting
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MFC-7820N
298 Results
1.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
2.
Load paper.
3.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
4.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
5.
Scan multiple pages into one file instead of each scan being saved as a separate file.
6.
How can I improve poor print quality ?
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
9.
I'm using Macintosh. What is the PreScan option used for?
10.
Can I print from or scan to Android™ Smartphone?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
13.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
14.
"Paper Jam Rear" error appears on the LCD. What should I do?
15.
What is a "Generic PCL Driver"?
16.
My FAX/MFC will not Dial. Why?
17.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
18.
What driver package format is supported by my Linux distribution?
19.
Open the Control Panel (For Windows)
20.
Change the quality of the faxes I send (Fax Resolution).
21.
Discover the MAC address of the Brother network card
22.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
23.
The printer status is Offline or Paused.
24.
The paper is skewed when it's printed.
25.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
26.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
27.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
28.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
29.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
30.
Can I transfer faxes in the MFC's memory to the PC?