FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
The printed letters are slanted, positioned incorrectly.
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
What is a "Generic PCL Driver"?
4.
The printer status is Offline or Paused.
5.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
6.
How to identify your Operating System (OS).
7.
Change the printer driver settings (Windows/macOS)
8.
The paper is skewed when it's printed.
9.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
10.
Printouts have wrinkles or creases.
11.
Can I use non-Brother or third party supplies with the Brother machine?
12.
What can happen if the wrong paper is used in your machine.
13.
What are the expected yields of the consumables?
14.
How do I factory reset the print server?
15.
What is the recommended paper?
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Delete print jobs from the print queue.
18.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
19.
Functions supported in the Windows 7 built-in drivers
20.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
21.
Can I print using the IPP protocol on Windows XP?
22.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
23.
What is the printable area per page?
24.
How do I install additional memory?
25.
How do I clear paper jams?
26.
Uninstall printer drivers (Linux)
27.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
28.
Cannot print after a Windows 10 update (June 2020)
29.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
30.
Open the Control Panel (For Windows)