FAQs & Troubleshooting
Popular |
PT-E500
101 Results
1.
Where can I find my Brother printer's serial number?
2.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
3.
I cannot print using a HSe cassette.
4.
How do I set tape margins and what features are they?
5.
How do I clear the display?
6.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
7.
How to open the Devices and Printers window
8.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
9.
How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
10.
Can my printer use TZ/TZe tapes?
11.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
12.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
13.
How do I type symbols?
14.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
15.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
16.
The tape got jammed or stuck in the printer.
17.
Which brands of Ni-MH rechargeable batteries do you recommend?
18.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
19.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
20.
The top and base layers of the laminated tape are misaligned.
21.
How to identify your Operating System (OS) for Windows or Mac
22.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
23.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
24.
How do I create an Address Label? (P-touch Editor 5.x for Windows)
25.
The label is not printed even though I pressed the print key.
26.
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
29.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)