FAQs & Troubleshooting
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DCP-L3560CDW
155 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
(Video) Paper is Jammed inside the Machine
3.
(Video) Paper is Jammed in the Paper Tray
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
(Video) Set up your Brother machine
6.
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
7.
The printer status is Offline or Paused.
8.
The color of your printouts is not what you expected
9.
Cooling Down
10.
(Video) Paper is Jammed in the 2-sided Tray
11.
Protect your Brother machine against unauthorised access over the network
12.
No Paper / No Paper Tray1/Tray2/MP Tray
13.
What is the recommended paper?
14.
I cannot print full-page photos or images using Email Print.
15.
(Video) Document is Jammed under the Document Cover
16.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
17.
Storage Full
18.
The scanning speed is slow when scanning from my machine. (Windows)
19.
What is the default password for my Brother machine?
20.
The downloaded driver's name is different from my machine's name. (Linux)
21.
Wireless setup is requesting a WPS PIN to complete the setup
22.
I cannot print on a wireless (Wi-Fi) network (Windows)
23.
(Video) Document is Jammed in the Top of the ADF Unit
24.
Adjust color settings by using the custom setting in the printer driver (Windows only)
25.
Cannot Print ##
26.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
27.
Uneven color density across the page
28.
Toner scatter or toner stain
29.
Ghosting images
30.
Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.