FAQs & Troubleshooting
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DCP-9010CN
266 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
What is Brother iPrint&Scan?
4.
Adjust color settings by using the custom setting in the printer driver
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Scan and save a document in PDF format (Scan to File)
8.
Print on plain paper or bond paper from the Manual feed slot
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
12.
Can I print from or scan to Android™ Smartphone?
13.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
Turn the Toner Save Mode on or off.
19.
Reset the network settings to the factory default (video instructions available)
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
Scan multiple pages into one file instead of each scan being saved as a separate file.
22.
Print on envelopes, labels or thick paper from the Manual feed slot
23.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
24.
Carry out calibration to improve the color density
25.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
26.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
27.
What can happen if the wrong paper is used in your machine.
28.
Reset the network settings to the factory default (video instructions).
29.
What driver package format is supported by my Linux distribution?
30.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.