FAQs & Troubleshooting
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DCP-165C
212 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
How do I know which side up my photo paper should be in the tray?
3.
Download a file from the "Downloads" section and save it to Windows 8 computer.
4.
Paper Jam
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
Delete print jobs from the print queue.
8.
Can I print from or scan to Android™ Smartphone?
9.
Change the printer driver settings (Windows/macOS)
10.
When I print, the pages are smudged with ink. What should I do?
11.
Install the built-in drivers (For Windows 8 and Windows 10)
12.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
13.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
14.
Where is the USB port on the machine?
15.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
16.
What driver package format is supported by my Linux distribution?
17.
Print command (LPR) (Linux)
18.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
19.
I cannot make borderless prints.
20.
I cannot print from my computer via USB.
21.
Scan and save a document in PDF format (Scan to File)
22.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
23.
Print using only the black ink cartridge when the Color cartridges have run out.
24.
Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
25.
Uninstall the drivers. (Mac OS X 10.5)
26.
Replace Ink
27.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
28.
How do I load envelopes into my machine?
29.
Scan using XSane or GIMP (Linux)
30.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)