FAQs & Troubleshooting
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DCP-1601
95 Results
1. 29/05/2024
Cartridge Error
2. 28/02/2024
Uninstall the drivers. (macOS 13 or greater)
3. 10/01/2024
Turn the Toner Save mode on or off
4. 17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
5. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
6. 01/06/2023
Delete print jobs from the print queue.
7. 16/05/2023
I cannot print from my computer via USB.
8. 19/04/2023
I cannot install the Brother printer driver (macOS 11 or later)
9. 07/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10. 27/03/2023
Change the printer driver settings (Windows/macOS)
11. 27/03/2023
The printer status is Offline or Paused.
12. 17/03/2023
Open the "Scanners and Cameras" and Properties.
13. 15/02/2023
Install the built-in drivers (For Windows 8 and Windows 10)
14. 14/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
15. 14/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
16. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
17. 14/02/2023
Scan a document in Windows 8 and Windows 10.
18. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
19. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
20. 13/12/2022
How to identify your Operating System (OS).
21. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
22. 01/09/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
23. 01/09/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
24. 10/08/2022
A blank page is fed from my Brother machine though I don't try to print or copy documents.
25. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
26. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
28. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
29. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30. 24/03/2022
I cannot find some option in the Printing preferences. (For Windows)