FAQs & Troubleshooting
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DCP-1601
95 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Replace Toner
3.
Jam Inside
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
Jam Tray
6.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
7.
I cannot find some option in the Printing preferences. (For Windows)
8.
Print Unable or Print Unable XX
9.
Fuser Error or Self-Diagnostic
10.
Scan multiple pages into one file instead of each scan being saved as a separate file.
11.
"Offline" appears on the Status Monitor.
12.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Can I use non-Brother or third party supplies with the Brother machine?
15.
Turn the Toner Save mode on or off
16.
Delete print jobs from the print queue.
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
How to identify your Operating System (OS).
19.
What is Toner Continue Mode?
20.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
21.
Change the printer driver settings (Windows/macOS)
22.
Cartridge Error
23.
The printer status is Offline or Paused.
24.
Drum !
25.
Scan a document using Brother iPrint&Scan. (macOS only)
26.
When I scan a document using ControlCenter, the scanned file size is too big.
27.
Clean the Drum Unit.
28.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
29.
Replace Drum
30.
I cannot save a file downloaded from the Brother support website (For Windows)