FAQs & Troubleshooting
Popular |
DCP-115C
204 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Scan and save a document in PDF format (Scan to File)
3.
What driver package format is supported by my Linux distribution?
4.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Pre-Required Procedures (Linux)
7.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
10.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
11.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
12.
Scan multiple pages into one file instead of each scan being saved as a separate file.
13.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
15.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
16.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
17.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
18.
Why can't I print when an ink cartridge is empty?
19.
The edge of glossy paper is smudged.
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
21.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
22.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
23.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
24.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
25.
Command List of brscan. (Linux)
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
Uninstall the scanner driver. (Linux)
28.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?