FAQs & Troubleshooting
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53 Results
31.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
32.
I cannot save a file downloaded from the Brother support website (For Windows)
33.
Check the firmware version.
34.
Card Jam
35.
Document Jam
36.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
37.
Configure the Scan to Email Feature (Linux)
38.
Where can I download Brother iPrint&Scan application for Mac?
39.
Uninstall Scan-key-tool. (Linux)
40.
Pre-Required Procedures (Linux)
41.
Scan Using Bus Power Mode
42.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
43.
Update the Driver or Firmware for your Brother machine
44.
Change the General Settings Using Remote Setup
45.
Printing/ Scanning with a mobile device
46.
Uninstall the drivers. (macOS 10.14 - macOS 12)
47.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
48.
Uninstall the scanner driver. (Linux)
49.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
50.
Scanning and Other Problems
51.
Set Up the Brother Machine Using Remote Setup (Windows®)
52.
Clean the Scanner and Rollers
53.
Check Supplies Replacement Cycle