FAQs & Troubleshooting
Popular |
PT-9800PCN
161 Results
1.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
4.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
5.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
6.
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
7.
Printing is not possible. (USB connection)
8.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
9.
Can I print from any software other than P-touch Editor? (for Windows)
10.
How do I uninstall the printer driver?
11.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
12.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
13.
The tape got jammed or stuck in the printer.
14.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
15.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
16.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
17.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
18.
Where can I download the latest P-touch Editor for Mac?
19.
I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
20.
Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
21.
I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
22.
How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
23.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
24.
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
25.
Creating a label with OpenOffice (Linux®)
26.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
27.
How to open the Devices and Printers window
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
30.
Using Web Based Management