FAQs & Troubleshooting
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MFC-9970CDW
386 Results
61.
What can happen if the wrong paper is used in your machine.
62.
I'm using Macintosh. What is the PreScan option used for?
63.
Turn the Toner Save mode on or off
64.
Colored streaks or bands down the page
65.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
66.
Send the same fax to more than one number at a time. (Broadcasting)
67.
Cannot print after a Windows 10 update (June 2020)
68.
I cannot save a file downloaded from the Brother support website (For Windows)
69.
Check the firmware version.
70.
Protect your Brother machine against unauthorised access over the network
71.
Scan from the Brother iPrint&Scan application using Windows Phone.
72.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
73.
Can I print on transparencies e.g. for overhead projectors?
74.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
75.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
76.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
77.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
78.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
79.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
80.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
81.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
82.
View and print received fax data from ControlCenter4 (For Windows)
83.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
84.
Program my Brother machine to automatically dial a predefined number before every fax number I dial.
85.
Discover the MAC address of the Brother network card
86.
Can I print from or scan to Android™ Smartphone?
87.
Change the printer driver settings (Windows/macOS)
88.
Registration or Registration Failed.
89.
Duplex Disabled
90.
No Toner