FAQs & Troubleshooting
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DCP-165C
212 Results
61.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
62.
Configure the Scan to Email Feature (Linux)
63.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
64.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
65.
Paper size settings are unavailable when I print from OpenOffice (Linux)
66.
The downloaded driver's name is different from my machine's name. (Linux)
67.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
68.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
69.
I installed scan-key-tool, but it does not work. (Linux)
70.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
71.
Configure scan settings without administrator privileges (Linux)
72.
Pre-Required Procedures (Linux)
73.
Windows 10 Support Information
74.
Open the Status Monitor
75.
I cannot find some option in the Printing preferences. (For Windows)
76.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
77.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
78.
I cannot print from my computer via USB.
79.
Change the printer driver settings (Windows/macOS)
80.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
81.
The printer status is Offline or Paused.
82.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
83.
My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
84.
How do I clear the message "Cannot Detect" from the display?
85.
How do I make copies using my Brother machine?
86.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
87.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
88.
The print speed is very slow when I use XML Paper Specification Printer Driver.
89.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
90.
Which E-mail packages are compatible with ControlCenter3?