FAQs & Troubleshooting
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MFC-9970CDW
386 Results
31.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
32.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
33.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
34.
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
35.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
36.
I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
37.
Set up the Brother machine to 2-sided(duplex) print the received faxes.
38.
I keep getting the error message "Authenticate Err (Authentication error)".
39.
Offset image
40.
Replace Parts
41.
Is my Brother machine compatible with Windows Vista?
42.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
43.
Jam Duplex
44.
Jam Rear
45.
What is Distinctive Ring and how do I program it?
46.
Reset the network settings to the factory default (video instructions).
47.
Reset the network settings to the factory default (video instructions available)
48.
Turn the Toner Save mode on or off
49.
Colored streaks or bands down the page
50.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
51.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
52.
Journal Full
53.
Send the same fax to more than one number at a time. (Broadcasting)
54.
I cannot save a file downloaded from the Brother support website (For Windows)
55.
Check the firmware version.
56.
Protect your Brother machine against unauthorised access over the network
57.
Scan from the Brother iPrint&Scan application using Windows Phone.
58.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
59.
What is Brother iPrint&Scan?
60.
Can I print on transparencies e.g. for overhead projectors?