FAQs & Troubleshooting
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DCP-1601
95 Results
31.
Install the built-in drivers (For Windows 8 and Windows 10)
32.
Open the "Scanners and Cameras" and Properties.
33.
Can I use AirPrint with my Brother machine?
34.
I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
35.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
36.
Scan a document and e-mail it as an attachment. (For Windows)
37.
I cannot print from my computer via USB.
38.
Fuser Error or Self-Diagnostic
39.
TONER ENDED
40.
No Toner
41.
Scan a document in Windows 8 and Windows 10.
42.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
43.
Where can I find my Brother machine's serial number?
44.
Clean the corona wire of the drum unit.
45.
Can I use non-Brother or third party supplies with the Brother machine?
46.
What is the recommended paper?
47.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
48.
I cannot install the Brother printer driver (macOS 11 or later)
49.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
50.
Windows 10 Support Information
51.
I cannot view the HTML format manual (web manual).
52.
Check the firmware version.
53.
Open the Control Panel (For Windows)
54.
I can see some steam or moisture from the vents when printing.
55.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
56.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
57.
Is my Brother machine compatible with third party print servers?
58.
Scan and save a document in PDF format for Windows (Scan to File)
59.
I cannot scan via USB. (Mac OS X)
60.
I'm having an issue with the print quality.