FAQs & Troubleshooting
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PT-9500PC
154 Results
31. 12/06/2023
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
32. 12/06/2023
How to use the Numbering function (P-touch Editor 5.x for Windows)
33. 12/06/2023
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
34. 12/04/2023
Where can I find my Brother printer's serial number?
35. 01/03/2023
How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
36. 13/10/2022
Where can I download the latest P-touch Editor for Mac?
37. 23/05/2022
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
38. 18/05/2022
I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
39. 02/05/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
40. 26/04/2022
I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
41. 18/04/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
42. 31/03/2022
How to delete the registry information and files related to the printer driver
43. 28/03/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
44. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
45. 15/03/2022
I can no longer print from my computer, even though I was able to print previously.
46. 09/12/2021
Can I print from any software other than P-touch Editor? (for Windows)
47. 09/12/2021
The paper settings specified from the server computer are not reflected on the client computer.
48. 26/10/2021
P-touch Editor crashes when I open it on my Mac.
49. 14/01/2021
How to make a label with a barcode (P-touch Editor 5.0 for Mac)
50. 13/01/2021
Can I directly operate my printer from a self-developed application software and print a label?
51. 27/11/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
52. 25/11/2020
Share your printer in Windows 7 in a network-shared environment.
53. 24/11/2020
How do I create an Address Label? (P-touch Editor 5.0 for Windows)
54. 18/11/2020
Printing is not possible. (P-touch Editor 5.0 for Mac)
55. 13/11/2020
Printing is not possible. (P-touch Editor5.3 for Mac)
56. 02/11/2020
How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
57. 02/11/2020
A different IP address is assigned every time the product is booted.
58. 30/10/2020
How do I print the inserted image maintaining its original size?
59. 30/10/2020
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
60. 22/10/2020
How can I print data directly from Access 2010?