1. 27/03/2023

The printer status is Offline or Paused.

2. 24/03/2016

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

3. 11/05/2015

I'm using Windows and the print speed is too slow. What can I do?

4. 11/05/2015

Why can't I print when an ink cartridge is empty?

5. 02/11/2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

6. 26/09/2011

When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.

7. 05/08/2011

The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)

8. 15/11/2010

The print speed is very slow when I use XML Paper Specification Printer Driver.

9. 15/11/2010

When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.

10. 08/11/2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

11. 23/09/2010

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

12. 09/02/2010

My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)

13. 01/06/2007

Why do the color ink cartridges run out of ink even though I never or rarely print in color?