FAQs & Troubleshooting
Popular |
VC-500W
37 Results
1.
How do I cut the printed paper?
2.
Where can I download the latest P-touch Editor for Mac?
3.
Label contents placed at the edge of the label layout are cut off when printed. (P-touch Editor)
4.
How do I update the printer's firmware?
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
7.
What iOS mobile application can I use?
8.
How do I load/change the roll cassette?
9.
What Android™ mobile application can I use?
10.
I cannot print on a wireless network.
11.
Where can I find my Brother printer's serial number?
12.
I cannot print and get an error message "No cassette is installed" or "NO MEDIA".
13.
After installing the printer driver using a USB cable, a yellow caution symbol is displayed on the device icon. (for Windows)
14.
How can I connect the printer to my mobile device via Wi-Fi®?
15.
The printed text is too large.
16.
Printing is not possible. (P-touch Editor5.3 for Mac)
17.
My prints do not look as expected when I print from a Mac using AirPrint.
18.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
19.
How do I uninstall the printer driver?
20.
My printed labels are completely blank. (Windows 10 or later)
21.
How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
22.
How do I connect the printer to my computer via Wi-Fi®?
23.
How to identify your Operating System (OS) for Windows or Mac
24.
The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
25.
How do I connect the printer to my computer using a USB cable?
26.
P-touch Editor crashes when I open it on my Mac.
27.
The print quality is poor or the image is too light. (Color Label Editor)
28.
The printer does not start printing, or the printer is off.
29.
Export a label from Color Label Editor to Color Label Editor 2.
30.
How to install Brother software on a computer not connected to the Internet