FAQs & Troubleshooting
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TP-M5000N
99 Results
1.
Where can I find my Brother printer's serial number?
2.
How do I update the firmware?
3.
Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
4.
Replacing the tape cassette
5.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
6.
What is the default User ID and Password for BRAdmin Light or Professional?
7.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
8.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
9.
Replacing the ink ribbon cassette
10.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
11.
Printing is not possible. (USB connection)
12.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
13.
Replacing the paper core holder
14.
How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
15.
How do I update P-touch Editor?
16.
How do I uninstall the printer driver?
17.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
18.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
19.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
20.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
21.
How do I create an Address Label? (P-touch Editor 5.x for Windows)
22.
How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
23.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
24.
How to open the Devices and Printers window
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
What is P-touch Library?
27.
The tape, fabric ribbon or ink ribbon ran out during printing.
28.
I cannot install the printer driver because the installation stops after connecting the printer to my computer.
29.
How to delete the registry information and files related to the printer driver
30.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)