FAQs & Troubleshooting
Popular |
PJ-773
122 Results
1.
How do I connect my printer via Wi-Fi®?
2.
Uninstalling the printer drivers (Linux®)
3.
Printing from a Windows PC or Mac
4.
Installing the software
5.
How do I turn the printer off?
6.
What iOS mobile application can I use?
7.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
8.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
9.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
10.
Printing from an Android™ device
11.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
12.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
14.
How to insert paper
15.
How to connect to a DC power outlet (optional)
16.
Printing is not possible. (USB connection)
17.
Installing a CA certificate
18.
How do I uninstall the printer driver?
19.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
20.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
21.
Where can I find my Brother printer's serial number?
22.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
23.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
24.
How to open the Devices and Printers window
25.
What Android™ mobile application can I use?
26.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
27.
How do I transfer templates to the printer?
28.
How do I transfer label templates with P-touch Transfer Express?
29.
I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
30.
Using the Printer Setting Tool (for Mac)