FAQs & Troubleshooting
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PJ-663
91 Results
1.
How do I connect the printer and my computer via USB cable?
2.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
3.
How do I print from a computer?
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
What Android™ mobile application can I use?
6.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
7.
The paper is jammed in the printer.
8.
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
9.
How do I transfer label or slip templates?
10.
I cannot install the printer driver or print in Windows 11.
11.
How to reduce the time to start printing after clicking the [Print] button
12.
How to charge the rechargeable Ni-MH battery
13.
How to install the rechargeable Ni-MH Battery (Optional)
14.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
15.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
16.
How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
17.
How do I transfer label templates with P-touch Transfer Express?
18.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
19.
Can I directly operate my printer from a self-developed application software and print a label?
20.
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
21.
How do I install the printer driver from the CD-ROM? (for Windows)
22.
What is the Label List? (P-touch Editor 5.x for Windows)
23.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
24.
Where can I find my Brother printer's serial number?
25.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
26.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
27.
How do I transfer templates or other data from the computer to the printer?
28.
How to charge the rechargeable Li-ion battery
29.
How to install the rechargeable Li-ion Battery (Optional)
30.
How to connect to an AC power outlet (Optional)