FAQs & Troubleshooting
Popular |
PDS-5000F
62 Results
1.
Document misfeeds.
2.
"Multifeed" or "Multifeed is detected."
3.
Replace Roller
4.
How to identify your Operating System (OS).
5.
Change the image settings. (Using DS Capture)
6.
Change the paper settings. (Using DS Capture)
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
What driver package format is supported by my Linux distribution?
9.
"Document Jam/too Long" or "A document is jammed in the ADF."
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
My scanner gets warm.
12.
My scanner is connected but it will not feed my document or do anything else.
13.
The rollers are worn.
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
FlashROM R/W test error
16.
Check the firmware version.
17.
Configure the Scan to Email Feature (Linux)
18.
Scan using XSane or GIMP (Linux)
19.
Delete a network scanner entry. (Linux)
20.
Uninstall Scan-key-tool. (Linux)
21.
No document in ADF.
22.
Do not open the ADF cover when scanning.
23.
TWAIN or WIA errors appear when starting to scan. (Windows)
24.
Paper suitable for scanning
25.
The scanned documents are put into the incorrect order. (macOS)
26.
Pre-Required Procedures (Linux)
27.
ADF AFE LVDS test error
28.
USB R/W test error
29.
Ultrasonic error
30.
A page that is not a blank page is skipped.