FAQs & Troubleshooting
Popular |
PDS-5000
62 Results
1.
"Document Jam/too Long" or "A document is jammed in the ADF."
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
Download a file from the "Downloads" section and save it to Windows 8 computer.
4.
Change the paper settings. (Using DS Capture)
5.
What driver package format is supported by my Linux distribution?
6.
TWAIN or WIA errors appear when starting to scan. (Windows)
7.
Document misfeeds.
8.
I cannot install the scanner drivers.
9.
The scanned image is skewed (crooked).
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
12.
No document in ADF.
13.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
14.
ADF rear lamp error
15.
Change the image settings. (Using DS Capture)
16.
My scanner gets warm.
17.
How to identify your Operating System (OS).
18.
error 20392 - Scanner not responding, check card, power, and cable.
19.
DRAM R/W test error
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
Uninstall the scanner driver. (Linux)
22.
Ultrasonic error
23.
Colors in the scanned image are dark.
24.
The scan speed is too slow.
25.
The scanned documents are put into the incorrect order. (macOS)
26.
NVRAM R/W test error
27.
Check the firmware version.
28.
A page that is not a blank page is skipped.
29.
Scan using XSane or GIMP (Linux)
30.
Command List of brscan. (Linux)