FAQs & Troubleshooting
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MW-120
49 Results
1.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
2.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
3.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
4.
I cannot install the printer driver or print in Windows 11.
5.
Where can I find my Brother printer's serial number?
6.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
7.
How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
8.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
Printing is not possible. (USB connection)
11.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
12.
Can I use my car cigarette lighter socket to charge the battery?
13.
Are there any precautions needed when using thermal paper?
14.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
15.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
16.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
17.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
18.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
19.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
20.
How to open the Devices and Printers window
21.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
22.
Can I directly operate my printer from a self-developed application software and print a label?
23.
How do I uninstall the printer driver?
24.
How long does it usually take to charge the battery?
25.
(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
26.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
27.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
28.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
29.
Error messages do not appear when using the USB connection of my printer.
30.
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)