FAQs & Troubleshooting
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MFC-L6915DW
145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
Black lines down the page
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
Change the printer driver settings (Windows)
5.
(Video) Paper is Jammed in the Back of the Machine
6.
The printer status is Offline or Paused.
7.
Export an address book and import it to another machine
8.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
9.
Lines across the page
10.
I cannot print using my Brother machine on a wired network (Windows/macOS)
11.
Delete print jobs from the print queue.
12.
Cannot Scan ##
13.
(Video) Paper is Jammed in the 2-sided Tray
14.
(Video) Paper is Jammed inside the Machine
15.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
16.
What driver package format is supported by my Linux distribution?
17.
Ghosting images
18.
I cannot print full-page photos or images using Email Print.
19.
Discover the MAC address of the Brother network card
20.
What is the default password for my Brother machine?
21.
Use Universal Print (Windows)
22.
Install the Brother Mobile Connect application (for mobile device)
23.
Poor fixing
24.
Drum !
25.
(Video) Paper is Jammed in the Paper Tray
26.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
27.
Media Type Mismatch or Media Mismatch
28.
Protect your Brother machine against unauthorised access over the network
29.
I cannot find some option in the Printing preferences. (For Windows)
30.
2-sided Disable or 2-sided Disabled