FAQs & Troubleshooting
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MFC-J985DW(XL)
282 Results
31.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
32.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
33.
Use voice mail on the same line as my Brother machine.
34.
Reset the network settings to the factory default.
35.
What is the BRAdmin Professional software used for?
36.
Load envelopes
37.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
38.
Sleep
39.
Delete print jobs from the print queue.
40.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
41.
Load photo paper
42.
What is AirPrint?
43.
What is Brother Web Connect?
44.
Cannot Detect
45.
Wrong Paper / Paper Size Mismatch
46.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
47.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
48.
The printer status is Offline or Paused.
49.
One or more of my colors are not printing (blank).
50.
Add your Brother machine with AirPrint (macOS)
51.
Easy Scan to E-mail
52.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
53.
Set Fax Preview to On.
54.
Enable the Brother machine's network interface.
55.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
56.
I cannot find some option in the Printing preferences. (For Windows)
57.
Download a file from the "Downloads" section and save it to Windows 8 computer.
58.
Printing/ Scanning with a mobile device
59.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
60.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.