FAQs & Troubleshooting
Latest |
MFC-J690DW
293 Results
1. 08/27/2024
Where can I download Brother iPrint&Scan application for Mac?
2. 08/01/2024
Paper Jam
3. 07/04/2024
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
4. 07/04/2024
Brother iPrint&Scan cannot find my Brother machine (macOS)
5. 07/04/2024
Scan a document using Brother iPrint&Scan. (Windows, macOS)
6. 06/27/2024
The scanning speed is slow when scanning from my machine. (Windows)
7. 06/19/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
8. 06/05/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
9. 05/22/2024
(Video) Update the Driver or Firmware for your Brother machine
10. 02/14/2024
I cannot print using my Brother machine on a wireless network (Mac)
11. 02/14/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
12. 01/31/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
13. 01/10/2024
What is the default password for my Brother machine?
14. 01/04/2024
Easy Scan to E-mail
15. 09/22/2023
I cannot scan via network.
16. 09/05/2023
(Video) Load an Envelope (Manual Feed Slot)
17. 08/25/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
18. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
19. 06/27/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
20. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
21. 06/08/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
23. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
24. 06/01/2023
Print both sides of paper or a booklet automatically
25. 06/01/2023
Add your Brother machine with AirPrint (macOS)
26. 06/01/2023
Delete print jobs from the print queue.
27. 05/16/2023
I cannot print from my computer via USB.
28. 04/10/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
29. 04/07/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
30. 04/07/2023
I cannot print on a wireless (Wi-Fi) network (Windows)