FAQs & Troubleshooting
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MFC-J6710DW
391 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Replace Ink
4.
What is Brother iPrint&Scan?
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Can I print from or scan to Android™ Smartphone?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
Can I use voice mail on the same line as my Brother machine?
11.
Document Jam
12.
Paper Jam
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
16.
How do I load envelopes into my machine?
17.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
18.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
19.
Load A3 or ledger paper and program my Brother machine to print on it.
20.
I still receive the error message "Paper Jam" after I removed the jammed paper.
21.
How do I know which side up my photo paper should be in the tray?
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
One or more of my colors are not printing (blank).
24.
When I print, the pages are smudged with ink.
25.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
26.
How do I load paper in paper tray#2?
27.
Scan from the Brother iPrint&Scan application using Windows Phone.
28.
I cannot find some option in the Printing preferences. (For Windows)
29.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
30.
How do I store Speed Dial numbers on my Brother machine for easy dialing?