FAQs & Troubleshooting
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MFC-J6710DW
391 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
How do I adjust my Brother machine's tray use for copying and faxing?
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
One or more of my colors are not printing (blank).
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
Can I use voice mail on the same line as my Brother machine?
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
How do I load paper?
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
What is Brother iPrint&Scan?
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
17.
Ink Low
18.
No Paper Fed
19.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
20.
Document Jam
21.
When I print, the pages are smudged with ink.
22.
Paper Jam
23.
How do I load envelopes into my machine?
24.
How do I load paper in paper tray#2?
25.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
26.
Improve poor print quality.
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
What driver package format is supported by my Linux distribution?
29.
Scan from the Brother iPrint&Scan application using Windows Phone.
30.
I cannot find some option in the Printing preferences. (For Windows)