FAQs & Troubleshooting
Popular |
MFC-J5920DW
284 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Load paper in the Multi-Purpose tray (MP tray)
3.
Transfer faxes to the PC when my machine has a mechanical issue.
4.
(Video) Load paper (A4>Tray #1 / A3>Tray #2)
5.
(Video) Load A3/Ledger paper (Tray1)
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
(Video) Load A4/Letter paper
8.
Loading paper (A4 > Tray #1 / A3 > Tray #2)
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
Load paper in the paper tray
11.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
16.
(Video) Install Ink Cartridges
17.
Can I print from or scan to Android™ Smartphone?
18.
Paper Jam (With Video Instructions)
19.
I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
20.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
21.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
22.
My Brother machine could not be found over the network when I installed drivers on my PC.
23.
(Video) Set up your Brother machine
24.
(Video) Load an Envelope (Manual Feed Slot)
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
The printer status is Offline or Paused.
29.
Load an Envelope (Manual Feed Slot)
30.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.