FAQs & Troubleshooting
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MFC-J5910DW
372 Results
1.
How do I load paper?
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Store a Speed Dial number from my Brother machine's Caller ID History.
6.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
7.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
8.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
9.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
10.
Combine multiple scanned documents into a single file with PaperPort™
11.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
12.
Print using only the black ink cartridge when the Color cartridges have run out.
13.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
What is Brother iPrint&Scan?
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
18.
I still receive the error message "Paper Jam" after I removed the jammed paper.
19.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
20.
Can I print from or scan to Android™ Smartphone?
21.
Printer Locked
22.
No Ink Cartridge
23.
I cannot print using my Brother machine on a wireless network (Windows)
24.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
25.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
26.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
27.
Scan a document into PaperPort™ using the TWAIN driver
28.
Can I transfer faxes to the PC when my machine has a mechanical problem?
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)