FAQs & Troubleshooting
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MFC-J4710DW
388 Results
1.
Restrict access to certain operations on my Brother machine.
2.
Configure the printer driver to get correctly-ordered printouts.
3.
Print the Network Configuration Report.
4.
Load paper in the paper tray.
5.
Store Address Book numbers on my Brother machine for easy dialing.
6.
Change the printer driver settings (Windows/macOS)
7.
The scanner cover support has come off. (With Video Instructions)
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Can I print from or scan to Android™ Smartphone?
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
Replace Ink
14.
Stains appear at the end of the printed/ copied documents.
15.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
Ink Absorber Full
18.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
19.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
20.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
21.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
22.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
23.
Printing/ Scanning with a mobile device
24.
I still receive the error message "Paper Jam" after I removed the jammed paper.
25.
The LCD displays an error code when I use Web icon (Brother Web Connect).
26.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
27.
No Ink Cartridge
28.
Document Jam
29.
Why doesn't the machine answer when receiving a call?
30.
Reset the network settings to the factory default.