FAQs & Troubleshooting
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MFC-J270W
279 Results
1.
When printing documents the characters appear ghosted, blurry, or doubled.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
5.
What is Brother iPrint&Scan?
6.
Can I print from or scan to Android™ Smartphone?
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
I still receive the error message "Paper Jam" after I removed the jammed paper.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
The printer status is Offline or Paused.
14.
Scan and save a document in PDF format (Scan to File)
15.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
16.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Delete print jobs from the print queue.
19.
Print a web page from iPrint&Scan when using an Android™ mobile device.
20.
I cannot print using my Brother machine on a wireless network (Windows)
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
23.
Forward a fax to another fax machine when my machine has a mechanical problem.
24.
Wireless setup is requesting a WPS PIN to complete the setup
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
27.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
28.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
Send a fax without scanning the documents into memory.