FAQs & Troubleshooting
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MFC-990CW
342 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
When I print, the pages are smudged with ink. What should I do?
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Replace Ink
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Can I print from or scan to Android™ Smartphone?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
How do I know which side up my photo paper should be in the tray?
11.
Paper Jam
12.
How do I load envelopes into my machine?
13.
Load paper in the paper tray
14.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
15.
Is my Brother machine compatible with Windows Vista?
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
I cannot make borderless prints.
18.
Can I transfer faxes to the PC when my machine has a mechanical problem?
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
Scan and save a document in PDF format (Scan to File)
21.
I cannot register an optional cordless handset. What should I do?
22.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
23.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
24.
Print the Network Configuration List
25.
I cannot print using my Brother machine on a wireless network (Windows)
26.
What is Brother iPrint&Scan?
27.
How to identify your Operating System (OS).
28.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
29.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
30.
I cannot install Brother drivers on Debian 10 or later (Linux)