FAQs & Troubleshooting
Popular |
MFC-9700
216 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
I'm having problems receiving faxes.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
What driver package format is supported by my Linux distribution?
10.
Can I print from or scan to Android™ Smartphone?
11.
I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?
12.
The machine does not print anything.
13.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
14.
Pre-Required Procedures (Linux)
15.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
16.
Delete print jobs from the print queue.
17.
How to identify your Operating System (OS).
18.
The printer status is Offline or Paused.
19.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
Functions supported in the Windows 7 built-in drivers
21.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
22.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
25.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
26.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
27.
What is the BRAdmin Professional software used for?
28.
Cannot print after a Windows 10 update (June 2020)
29.
Change or delete a Group stored at a One Touch/Speed Dial.
30.
Change the printer driver settings (Windows/macOS)