FAQs & Troubleshooting
Popular |
MFC-9700
216 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The machine does not print anything.
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
I'm having problems receiving faxes.
5.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
6.
Delete print jobs from the print queue.
7.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
8.
What driver package format is supported by my Linux distribution?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
How to identify your Operating System (OS).
11.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
13.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
14.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
15.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
16.
Open the Control Panel (For Windows)
17.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
18.
Cannot print after a Windows 10 update (June 2020)
19.
Print command (LPR) (Linux)
20.
The printer status is Offline or Paused.
21.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
22.
Why doesn't my Brother machine have a dial tone?
23.
I cannot print with Windows Vista 64bit.
24.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
25.
I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
26.
I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
27.
How can I re-install the drivers?
28.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
29.
What is the BRAdmin Professional software used for?
30.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?