FAQs & Troubleshooting
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MFC-9420CN
290 Results
61.
I can print but cannot scan via network. (For Macintosh)
62.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
63.
Scan a document from a Windows XP application
64.
Toner smears when rubbed.
65.
Vertical black lines or streaks appear on the printout.
66.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
67.
ControlCenter3 displays a blank screen at startup (Windows)
68.
I cannot save a file downloaded from the Brother support website (For Windows)
69.
Delete print jobs from the print queue.
70.
Download a file from the "Downloads" section and save it to Windows 8 computer.
71.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
72.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
73.
The paper is skewed when it's printed.
74.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
75.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
76.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
77.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
78.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
79.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
80.
Why does my Brother machine make a clunking noise when powered on or printing?
81.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
82.
My FAX/MFC will not Dial. Why?
83.
What is the printable area per page?
84.
Install the built-in drivers (For Windows 8 and Windows 10)
85.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
86.
Uninstall the drivers (Windows)
87.
Configure and use the Scan Key Tool (Linux)
88.
Print command (LPR) (Linux)
89.
Send a fax using PC-FAX with LPD/LPRng (Linux)
90.
I want to print using CUPS while keeping SELinux enabled. (Linux)