FAQs & Troubleshooting
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MFC-9120CN
322 Results
1.
Delete the faxes stored in my Brother machine's memory.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Out of Memory
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
Scan and save a document in PDF format (Scan to File)
7.
Can I print from or scan to Android™ Smartphone?
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Printouts have wrinkles.
10.
I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
11.
Adjust color settings by using the custom setting in the printer driver
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Print on plain paper or bond paper from the Manual feed slot
16.
What is the recommended paper?
17.
What driver package format is supported by my Linux distribution?
18.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
19.
What is Brother iPrint&Scan?
20.
The printer status is Offline or Paused.
21.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
22.
Configure and use the Scan to Network feature
23.
I keep getting the error message "Authenticate Err (Authentication error)".
24.
Setup and use Brother PC-FAX receiving
25.
Clean the LED head
26.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
27.
Toner Low
28.
What can happen if the wrong paper is used in your machine.
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?