FAQs & Troubleshooting
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MFC-9010CN
266 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Scan and save a document in PDF format (Scan to File)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print on plain paper or bond paper from the Manual feed slot
5.
The printer status is Offline or Paused.
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
Printouts have wrinkles.
10.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
11.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
12.
Can I print from DOS applications?
13.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
14.
Printouts are curled or wavy.
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
The paper is skewed when it's printed.
18.
Drum Error (Drum!)
19.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
20.
Scan multiple pages into one file instead of each scan being saved as a separate file.
21.
Jam Rear
22.
Reset the network settings to the factory default (video instructions available)
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
25.
Protect your Brother machine against unauthorised access over the network
26.
Carry out calibration to improve the color density
27.
Document Jam
28.
Jam Inside
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
Delete print jobs from the print queue.