FAQs & Troubleshooting
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MFC-820CW
296 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
One or more of my colors are not printing (blank). What can I do?
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
The printer status is Offline or Paused.
5.
What driver package format is supported by my Linux distribution?
6.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
7.
Can I print from or scan to Android™ Smartphone?
8.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
9.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
10.
Pre-Required Procedures (Linux)
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
12.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
13.
When I print, the pages are smudged with ink. What should I do?
14.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
15.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16.
I cannot print using my Brother machine on a wireless network (Mac)
17.
The edge of glossy paper is smudged.
18.
I have changed the NetBIOS name of the print/scan server, but the name does not change. Why?
19.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
20.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
21.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
22.
Discover the MAC address of the Brother network card
23.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
24.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
25.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
26.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
27.
All print jobs are aborted and nothing is printed. (Linux)
28.
To install the printer driver easily using a tool. (Linux)
29.
Protect your Brother machine against unauthorised access over the network
30.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.