FAQs & Troubleshooting
Popular |
MFC-685CW
293 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Pre-Required Procedures (Linux)
3.
Scan and save a document in PDF format (Scan to File)
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Protect your Brother machine against unauthorised access over the network
8.
How do I load paper?
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
How many times will my Brother machine automatically redial a number?
11.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
12.
I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
13.
I'm using Macintosh. What is the PreScan option used for?
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Locate files scanned with ControlCenter2 (For Macintosh)
16.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
17.
Configure a cover page for PC-FAX.
18.
Can I print using only the black ink cartridge when the Color cartridges have run out?
19.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
20.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
21.
What driver package format is supported by my Linux distribution?
22.
Cannot print after a Windows 10 update (June 2020)
23.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
24.
I cannot scan when using SELinux (Security-Enhanced Linux)
25.
Uninstall printer drivers (Linux)
26.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
29.
Can I print from or scan to Android™ Smartphone?
30.
The printer status is Offline or Paused.