FAQs & Troubleshooting
Popular |
MFC-620CN
288 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
3.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
5.
Can I print from or scan to Android™ Smartphone?
6.
Does NC-2200w work with Windows Vista?
7.
Delete print jobs from the print queue.
8.
Discover the MAC address of the Brother network card
9.
The printer status is Offline or Paused.
10.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
11.
One or more of my colors are not printing (blank). What can I do?
12.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
13.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
14.
How do I factory reset the print server?
15.
How do I print on an envelope?
16.
Windows 10 Support Information
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
18.
I cannot print from my computer via network. (For Macintosh)
19.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
20.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21.
What is the Network Shared printing?
22.
Can I remotely access my Brother machine to listen to my voice messages and forward my faxes to another machine?
23.
I cannot print from my computer via USB.
24.
Change the printer driver settings (Windows/macOS)
25.
How do I make a copy on my Brother machine?
26.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
27.
The message "No Device" appears when starting the "Status Monitor". What can I do?
28.
Where is the USB port on the machine? I can't find it on the back of the unit.
29.
What kind of Media Adapter can I use?
30.
What does "NG" or "ERROR" on the Transmission Verification Report mean?