FAQs & Troubleshooting
Popular |
MFC-5490CN
320 Results
1.
Load paper in the paper tray
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
The printer status is Offline or Paused.
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
10.
Can I print from or scan to Android™ Smartphone?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
What driver package format is supported by my Linux distribution?
13.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
14.
How do I know which side up my photo paper should be in the tray?
15.
Scan and save a document in PDF format (Scan to File)
16.
Pre-Required Procedures (Linux)
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
19.
One or more of my colors are not printing (blank). What can I do?
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
22.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
What is Brother iPrint&Scan?
27.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
28.
I cannot find some option in the Printing preferences. (For Windows)
29.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
30.
Replace Ink