FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc4820c_us.jpg)
MFC-4820C
151 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
Can I print from or scan to Android™ Smartphone?
3.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
4.
Can I print using only the black ink cartridge when the Color cartridges have run out?
5.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
6.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
10.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
11.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
12.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
13.
How to identify your Operating System (OS).
14.
Functions supported in the Windows 7 built-in drivers
15.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
16.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
17.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/DCP/MFC?
18.
Delete print jobs from the print queue.
19.
The printer status is Offline or Paused.
20.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
21.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
22.
When trying to print from Mac OS® X the print queue is stopped.
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
25.
I'm using Macintosh. What is the PreScan option used for?
26.
Why doesn't the machine answer when receiving a call?
27.
My FAX/MFC will not Dial. Why?
28.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
29.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
30.
Why can't I print when an ink cartridge is empty?