FAQs & Troubleshooting
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MFC-3340CN
270 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
Scan and save a document in PDF format (Scan to File)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Cannot print after a Windows 10 update (June 2020)
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
8.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
12.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
13.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Delete print jobs from the print queue.
16.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
17.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
18.
How do I clear Machine Error 46?
19.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
20.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
21.
What is the BRAdmin Professional software used for?
22.
The printer status is Offline or Paused.
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
25.
One or more of my colors are not printing (blank). What can I do?
26.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
29.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
30.
Can I set my Brother machine to forward the faxes I receive to another location?