FAQs & Troubleshooting
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MFC-3100C
146 Results
1.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
2.
Thick paper (postcard/envelope etc.) cannot be loaded properly.
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
One or more of my colors are not printing (blank). What can I do?
5.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
6.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
10.
Can I print from or scan to Android™ Smartphone?
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
12.
Can I print using only the black ink cartridge when the Color cartridges have run out?
13.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
14.
How can I print envelopes?
15.
Uninstall the drivers. (Mac OS X 10.5)
16.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
17.
Change the printer driver settings (Windows/macOS)
18.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
21.
Why doesn't the machine answer when receiving a call?
22.
Can I reduce the size of a received fax on this machine?
23.
My FAX/MFC will not Dial. Why?
24.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
25.
Why can't I print when an ink cartridge is empty?
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
How to identify your Operating System (OS).
28.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
29.
What is Distinctive Ring and how do I program it?
30.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?