FAQs & Troubleshooting
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HL-L9470CDN
122 Results
1.
Replace the Waste Toner Box
2.
Paper is Jammed in the Back of the Machine
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
6.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
7.
What is the default password for my Brother machine?
8.
I cannot print using my Brother machine on a wired network (Windows/macOS)
9.
I get a TS error when trying to print on a wireless network.
10.
Enable the Brother machine's network interface.
11.
My Brother machine could not be found over the network when I installed drivers on my computer.
12.
Protect your Brother machine against unauthorised access over the network
13.
The printer status is Offline or Paused.
14.
Paper is Jammed Inside the Machine
15.
Reset the Network Settings to the Factory Settings
16.
Print the Network Configuration Report
17.
Set up your Brother machine on a wireless network (Windows/macOS)
18.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
19.
Wireless setup is requesting a WPS PIN to complete the setup
20.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
21.
I cannot print on a wireless (Wi-Fi) network (Mac)
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
Missing thin lines in images
24.
Reduce Toner Consumption
25.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
26.
Use Universal Print (Windows)
27.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
28.
Replace the Drum Unit
29.
I cannot print full-page photos or images using Email Print.
30.
I cannot install Brother drivers on Debian 10 or later (Linux)