FAQs & Troubleshooting
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HL-5472DWT
197 Results
1. 05/28/2024
Toner Low or Prepare New Toner Cartridge
2. 02/14/2024
I cannot print using my Brother machine on a wireless network (Mac)
3. 02/14/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
4. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
5. 06/08/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6. 06/01/2023
Add your Brother machine with AirPrint (macOS)
7. 06/01/2023
Delete print jobs from the print queue.
8. 05/16/2023
I cannot print from my computer via USB.
9. 04/26/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
10. 04/07/2023
I cannot print using my Brother machine on a wireless network (Windows)
11. 03/27/2023
"Offline" appears on the Status Monitor.
12. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
13. 03/27/2023
Change the printer driver settings (Windows/macOS)
14. 03/27/2023
The printer status is Offline or Paused.
15. 03/24/2023
Open the Status Monitor
16. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
17. 02/14/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
18. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
19. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
20. 12/13/2022
How to identify your Operating System (OS).
21. 12/13/2022
Curled or wavy
22. 10/12/2022
Can I print from DOS applications?
23. 09/27/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
24. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
25. 09/12/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
26. 07/20/2022
Uninstall the drivers. (Mac OS X 10.5)
27. 07/19/2022
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
28. 06/30/2022
Check the Node Name of the Brother machine
29. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)