FAQs & Troubleshooting
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HL-5470DWT
226 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Replace Drum
5.
Replace Toner
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Jam Inside
8.
Jam Duplex
9.
Change the printer driver settings (Windows/macOS)
10.
Jam Tray 1 or Jam Tray 2
11.
Jam MP Tray
12.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
13.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Replace Fuser
16.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
17.
Cartridge Error
18.
Manual Feed
19.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
20.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
21.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
22.
Can I print from or scan to Android™ Smartphone?
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
Replace Laser
25.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
26.
Curled or wavy
27.
Reset the print server to the default factory settings.
28.
Delete print jobs from the print queue.
29.
Download a file from the "Downloads" section and save it to Windows 8 computer.
30.
What is Brother iPrint&Scan?