FAQs & Troubleshooting
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HL-5470DWT
226 Results
1.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Jam Duplex
6.
Jam Tray 1 or Jam Tray 2
7.
What is Brother iPrint&Scan?
8.
Envelope creases
9.
Reset the print server to the default factory settings.
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
Jam Rear
12.
Jam Inside
13.
Replace Fuser
14.
Enable the Brother machine's network interface.
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
Replace Laser
20.
The printer status is Offline or Paused.
21.
Curled or wavy
22.
Wireless setup is requesting a WPS PIN to complete the setup
23.
"Offline" appears on the Status Monitor.
24.
Manual Feed
25.
What can happen if the wrong paper is used in your machine.
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
28.
Can I print from or scan to Android™ Smartphone?
29.
Replace PF Kit xx
30.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)